The security and privacy of your personal information is very important to Autism Anglia.

From 25th May 2018, all information concerning UK or European Citizens will be governed by the General Data Protection Regulation (GDPR) which replaces the Data Protection Act in the UK. The new law is a comprehensive overhaul of the way companies and charities obtain and use your personal information.

This policy explains what happens with any information you provide to Autism Anglia, including via our website.

The Information We Collect

Autism Anglia collects information about you when you interact with us. This could be when you:

  • register on our website
  • become a member of Autism Anglia
  • contact our Diagnostic or Welfare Rights Services
  • register for or attend one of our events
  • purchase something from our shop
  • make a donation
  • fundraise for us
  • enter one of our competitions
  • join a mailing list

We also collect detailed information, which may refer to immediate family members and professionals you’re in contact with, concerning individuals who:

  • are in our full or part time care (Adult Services including Outreach)
  • attend our School Services
  • contact our Diagnostic or Welfare Rights Services

How We Use Your Information

We collect information about you in order to process your requests. We will not use your information for any other purpose without your consent.

Autism Anglia never sell or share your personal information with outside companies, organisations or individuals unless:

  • you give your consent for us to do so: each time you give consent it will be clear what you permit us to do and you may withdraw your consent at any time by contacting our Data Protection Team by email or phone (01206 577678)
  • we need to do so to complete a task on your behalf – e.g. if you join our mailing list, we will pass your details to the company who send out our mailings
  • it is in your vital interest or is necessary in the public interest – e.g. if we provide you with support and you, or those around you, need assistance from emergency services
  • we are required to do so by law

In order to fulfil your request, we may need to share or store your details with our website hosting company; secure cloud storage; payment processors; bulk-mailing companies and/or recruitment processors. By law, any company we share your details with are not permitted to use them for any other purpose.


Autism Anglia would like to send you marketing information concerning our products, services and events. If you have given us your consent to do this, it may be withdrawn at any time by visiting this page.

Access to and Correcting Your Information

You have the right to request a copy of the information we hold about you. If you would like a copy of this information, please send us an email or write to us at the address below. We may make a small charge for the service if your request is complex or repetitive. We also want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove any information you think is inaccurate.


Cookies are alphanumeric identifiers that websites transfer to your computer’s hard drive through your web browser. They enable websites to recognise your browser and provide features such as online accounts and donations. The Help section of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of our website and we recommend that you leave them turned on. If you do leave cookies turned on, be sure to close the browser when you finish using a shared computer.

Other Organisations and their Websites

Our website contains links to web sites of third parties. This privacy policy only applies to our services and websites (including the Doucecroft School Website), so if you link to other organisations or websites, you should refer to their privacy policy. Autism Anglia is not responsible for the privacy practices, content, product or service offerings of any other organisation or website.

Changes to this statement

We regularly review and update our Confidentiality and Data Protection Policy and this Privacy Statement. Changes to the privacy statement will appear on this page. Unless otherwise specified, all such changes will take effect immediately upon posting. This page was last revised on November 4th, 2019.

How to contact us

If you have further questions about Autism Anglia’s privacy practices, please contact Autism Anglia by visiting our  Contact Us web page, by calling our Head Office on 01206 577678 or by writing to [email protected] or The Data Protection Team, Autism Anglia, 59 North Hill, Colchester, CO1 1QF.

Last revision: 4th November 2019